Returns Policy

At ZARNOVEXIA, we are committed to ensuring your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, our returns policy allows you to return the products under certain conditions as outlined below.

Eligibility for Returns

• Items must be returned within 30 days of receipt.
• Products must be in their original packaging, unused, and in the same condition as when received.
• Proof of purchase must be provided when initiating a return.

Non-returnable Items

We do not accept returns for the following items:

• Gift cards
• Personalized or customized items
• Perishable goods

Return Process

To initiate a return, please follow these steps:

1. Contact our Customer Service team at [email protected] or call us at (555) 123-4567.
2. Provide your order details and the reason for the return.
3. Our team will guide you through the return process and provide a return authorization, if applicable.

Refunds

Once your return is received and inspected, we will notify you of the status of your refund. If approved, a credit will be applied to your original payment method within 7-10 business days.

Exchanges

If you wish to exchange an item, please specify this in your return request. We will process the exchange once the original item is returned and inspected.

Shipping

Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75.

For further assistance, feel free to contact our customer support team at any time.

Thank you for choosing ZARNOVEXIA.